I applied online. The process took 4 weeks. I interviewed at Alaska Airlines (Rancho Santa Margarita, CA) in Mar 2022
Interview
Good process. Whole process took about a month. Got a video interview and was asked 5 questions. It was a pre recording of myself. After I submitted my video interview, I didn't hear back for a couple of weeks until i got my thanks but no thanks email.
Interview questions [1]
Question 1
Tell us a time when you handled a difficult customer.
In person at Alaska Airlines office.
Individual interview, second individual interview then lunch break , group interview.
It was very friendly and fun experience. Smile and interact other people
Ask questions and stand out
I applied online. I interviewed at Alaska Airlines (Seattle, WA) in Jan 2026
Interview
Two virtual interviews that included an AI interview, a personality questionnaire and a “test” of your ability to use resources provided to answer flight-related questions. After that you’re invited to an in-person interview.
The interview process is lengthy and in depth. They really dive deep. Overall, it was a great experience and ensured that they find the right fit. I did end up accepting and am awaiting training.