I applied online. The process took 2 weeks. I interviewed at Alaska Airlines in Apr 2015
Interview
Two weeks after submitting an online application I received an email saying that someone from HR would like to conduct a phone interview me for about 15-20 minutes. A date and time was set and I was to email and confirm the appointment. I was asked to have a copy of my resume handy to refer to during the interview and to be in an area free of distractions.
Interview questions [1]
Question 1
After brief introductions, she asked me if I had my resume handy. I did and she proceeded to ask me about each of my previous positions: when I started, when I left and why did I leave the company. She asked me of a time when I went above and beyond expected service and what I enjoyed about my last position. She also asked me why I wanted to work for Alaska Airlines. After the interview was completed she told me that she would like to invite me to the next phase of the interview process which would be an all day event. I accepted and will travel at my own expense to the location selected for the in person interviews. I have not actually been hired yet. This was only the initial phone screening phase of the interview.
In person at Alaska Airlines office.
Individual interview, second individual interview then lunch break , group interview.
It was very friendly and fun experience. Smile and interact other people
Ask questions and stand out
I applied online. I interviewed at Alaska Airlines (Seattle, WA) in Jan 2026
Interview
Two virtual interviews that included an AI interview, a personality questionnaire and a “test” of your ability to use resources provided to answer flight-related questions. After that you’re invited to an in-person interview.
The interview process is lengthy and in depth. They really dive deep. Overall, it was a great experience and ensured that they find the right fit. I did end up accepting and am awaiting training.