Amelia Service Desk Engineer interview questions

A recruiter reached out to me about the position. He asked me a few HelpDesk questions which were pretty easy. he told me about the position and asked if I was interested. He sold me on being in a FT, 401K and opportunityfor growth.

New York office will call with a quick phone screen (not much technical on this call), followed by a sit down in the Austin office. The group I interviewed with were polite and interested in my past experience. The second half of my interview didn't take place since management was putting out a fire with a customer. I got a second call for a Telephony position which went nowhere once they knew I interviewed for the service desk a couple weeks prior.