The first step is the video interview, then if you pass that you get invited to a face to face.
These questions were what I had for the Video interview. I had answered prepared and I feel like it really helped me because I did get an offer for a face to face a few weeks after
Interview questions [1]
Question 1
What excited you about moving to a new city?
Can you adhere to the no visible tattoo policy?
Tell me about a time you received exceptional customer service and why it stood out?
Tell me about a time you had a difficult situation at work
I applied online. I interviewed at American Airlines in July 2016
Interview
Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!
Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.
Interview questions [1]
Question 1
Name a time you went above and beyond for a customers
I applied in-person. I interviewed at American Airlines (Dallas, TX)
Interview
1. Application with test questions
2. Group interview - online
3. In person interview - a lot of ppl with eyes on you. Dress professionally.
4. 6 week training -very hard, but be a good study/test taker
Interview questions [1]
Question 1
High level Customer service related questions and safety experiences.