I applied online. I interviewed at American Airlines (Dallas, TX) in Dec 2013
Interview
Much like described by other candidates
Interview questions [1]
Question 1
How I would handle working in a team environment, lots of scenario questions. Asking over and over how i would handle working with difficult customers in various fashions. Seemed easy enough but no offer. Have now been offered at another major airline, don't know if its worth the time and energy.
I applied online. I interviewed at American Airlines in July 2016
Interview
Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!
Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.
Interview questions [1]
Question 1
Name a time you went above and beyond for a customers
I applied in-person. I interviewed at American Airlines (Dallas, TX)
Interview
1. Application with test questions
2. Group interview - online
3. In person interview - a lot of ppl with eyes on you. Dress professionally.
4. 6 week training -very hard, but be a good study/test taker
Interview questions [1]
Question 1
High level Customer service related questions and safety experiences.