I applied online. The process took 2 months. I interviewed at American Airlines in Oct 2013
Interview
Hiring process is very detailed and intense. You go through a series of test and also submit a video interview. Once you've are selected, they fly you out for an interview. The interview included a large group of other people who were selected. It's important that you look and act the part. They're always watching you. You get put into groups, and they see how well you work with other people and also if you're a leader. Once you do the group interviews if you are selected they ask to speak to you in another room if not they will say good luck and they'll be in touch if you were selected. Most of the time they tell you right on the spot if you're picked.
Interview questions [1]
Question 1
Describe a time you had to deal with a difficult person? How did you handle it and what was the outcome?
I applied online. I interviewed at American Airlines in July 2016
Interview
Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!
Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.
Interview questions [1]
Question 1
Name a time you went above and beyond for a customers
I applied in-person. I interviewed at American Airlines (Dallas, TX)
Interview
1. Application with test questions
2. Group interview - online
3. In person interview - a lot of ppl with eyes on you. Dress professionally.
4. 6 week training -very hard, but be a good study/test taker
Interview questions [1]
Question 1
High level Customer service related questions and safety experiences.