I applied online. The process took 1 week. I interviewed at American Airlines (Miami, FL) in Aug 2015
Interview
Apllication online. Behavioral questions. One week later I received an email congratulating me. Next step of the interview process was the video interview. You have to take in the next 5 days. I was very nervous but They give you 60 seconds to think and 2 minutes to answer. Video Interview were 5 questions. Thank you everyone for posting all your questions and answers were very helpful.
Interview questions [1]
Question 1
Basically all the questions that everyone have posted. Why American Airlines? Do you have any tatoos or piercing? What can you bring to the position?Where did you gain your customer service? What Do you know about the core values of the company?If you could be anywhere in the world, where would it be and why?
I applied online. I interviewed at American Airlines in July 2016
Interview
Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!
Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.
Interview questions [1]
Question 1
Name a time you went above and beyond for a customers
I applied in-person. I interviewed at American Airlines (Dallas, TX)
Interview
1. Application with test questions
2. Group interview - online
3. In person interview - a lot of ppl with eyes on you. Dress professionally.
4. 6 week training -very hard, but be a good study/test taker
Interview questions [1]
Question 1
High level Customer service related questions and safety experiences.