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      American Airlines

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      Flight Attendant Interview

      4 Apr 2023
      Anonymous employee
      Dallas, TX
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 months. I interviewed at American Airlines (Dallas, TX) in Apr 2023

      Interview

      So, I will go into as much detail about the process, in hopes that future candidates can know what to look out for and how to be prepared. I noticed a lot of the reviews don't mention the virtual interview, so I'll explain more about that. I'll go step by step in as much detail as possible. On February 21st of 2023, I applied for the flight attendant trainee position on their website. Note: you absolutely MUST meet all qualifications and be willing to relocate, a huge plus is having a lot of customer service experience so definitely mention that in your resume. After this was the assessment, it's relatively easy, a few situations that flight attendants go through where put in your best responses for each. It's multiple choice. Then, you wait. Like, a long wait. If you don't hear anything for a while, that's actually most likely good news. Finally on March 8th, I was sent an invite for a virtual interview. It is pre scheduled, so you don't get to pick a time- I recommend making time for it. You have to fill out the smart sheet, as soon as possible to reserve your spot. My interview was set for March 13th. They list a few suggestions of what to do for the interview, FOLLOW THEM. They are watching your every move, so be sure to adhere to all the recommendations. Especially the name format. Once we were admitted there were about 20 of us, and two interviewers. Watch a short video, then it was time to go around and introduce ourselves. We were to introduce ourselves, say where we're from, and where we would travel if we had a free ticket to anywhere. After that, came the random questions. They were all different, but all customer service related. So have your STAR answers ready! After everyone went, they told us to watch our email for updates, and that it would take 7-10 business days to hear back. We were all dismissed after that. On March 20th, I received an email inviting me to the face to face interview in Dallas, on April 3rd. I didn't have a flight since I live close, but they will fly you out the day before or day of for this. I recommend getting there at least an hour early, the earlier the better. Once you get there, you check in, and are escorted to the room you'll spend most of your day in. There were about 30 of us there. Our table had 7. One thing to keep in mind is as soon as you step in the door, you are being watched. So when you're early, talk with your table. Get to know them. Be friendly. Once it started they introduced the recruiters (there were 10 I believe, plus some undercover ones) we then had to stand and introduce ourselves to everyone, then came the group activity. Try to be as involved as possible, but also have fun. Honestly it was really fun and very interactive. They're looking for those who volunteer and lead. After that, we had two rounds of the customer service related questions, both with different recruiters. Please remember this: even if you get a hard question, they're not looking for a perfect answer. The questions were really specific and challenging, but they understand. Remember, they're human! After this, they left the room to decide who stays and who goes. They talk more about the company and benefits, then they come and take people out in groups. Honestly they change this every time, so I'm not sure who goes where after this. There were only a few of us left in the room, and we were taken to do the reach and jump seat test. After this, they pulled us one by one for the individual interviews, and then if successful, you are given a CJO. Following this, I've noticed no one mentions it. Drink lots of water and try not to use the restroom too much! If you're successful there's a challenging background test to say at the least. You do paperwork, and then it's off to training! Shout out to Kelli though, she made the experience absolutely incredible and was an amazing host. I can't wait to see her again in classes! I hope to see you all in the skies soon too! :)

      Interview questions [1]

      Question 1

      Tell me about a time where you were able to stay calm in a stressful situation while everyone else around you was unable.
      1 Answer
      59

      Other Flight Attendant interview reviews for American Airlines

      Flight Attendant Interview

      14 July 2016
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at American Airlines in July 2016

      Interview

      Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!

      Interview questions [1]

      Question 1

      Dont know the questions yet
      2 Answers
      2409

      Flight Attendant Interview

      22 May 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at American Airlines

      Interview

      Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.

      Interview questions [1]

      Question 1

      Name a time you went above and beyond for a customers
      Answer question

      Flight Attendant Interview

      15 May 2026
      Anonymous employee
      Dallas, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. I interviewed at American Airlines (Dallas, TX)

      Interview

      1. Application with test questions 2. Group interview - online 3. In person interview - a lot of ppl with eyes on you. Dress professionally. 4. 6 week training -very hard, but be a good study/test taker

      Interview questions [1]

      Question 1

      High level Customer service related questions and safety experiences.
      Answer question