I applied in-person. The process took 4 weeks. I interviewed at American Airlines (Dallas, TX) in Nov 2023
Interview
F2F In person. One by one (individually in room with two AA people) give resume and passport exp date. Once downstairs, given assigned seat to fill out written question with number rating & explanation for our choice. Then introductions. Followed by table group activity. Then two rounds of panel questions. (Everyone got different TMAAT STAR format questions.) Watching company videos, job & pay/benefit description etc.
Interview questions [1]
Question 1
Something about my job when I regretted a decision. My mind is blank currently. How do I connect this with customer service & safety if it is about a past job I no longer do?
I applied online. I interviewed at American Airlines in July 2016
Interview
Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!
Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.
Interview questions [1]
Question 1
Name a time you went above and beyond for a customers
I applied in-person. I interviewed at American Airlines (Dallas, TX)
Interview
1. Application with test questions
2. Group interview - online
3. In person interview - a lot of ppl with eyes on you. Dress professionally.
4. 6 week training -very hard, but be a good study/test taker
Interview questions [1]
Question 1
High level Customer service related questions and safety experiences.