F2F Interview - The process is exactly what you have seen described by many regarding this - all the way down to the questions asked. You enter the room and are grouped by tables of 5-6 people. There is a worksheet with a situational analysis on it that you fill out first. You rank the importance of certain circumstances. You board your plane and the CEO of American is on board. What would be your greatest concern (e.g. taking care of the CEO, making sure all passengers are treated courteously, telling the CEO thank you for his leadership, making sure that your appearance is in line with AA standards). Then you have to explain why you ranked your #1 first. The obvious is to make sure that ALL passengers are treated well. Then you are given a group activity. A large piece of paper is on the table. You draw a circle with three lines in the middle. The group decides which three things you have in common. Then one line is drawn outside the circle for each person in the group. This is where you write something unique about each person. Then two spokespersons are chosen: one to present the group and another to be the person who speaks on behalf of the group when it is your turn to guess the answers for another group. Volunteer to speak! There are monitors throughout the room taking notes of your interaction. After this, candidates are called in groups of 5-6 (different from your table mates) to do a group interview. There were 3 questions asked: Why do you want to be a flight attendant; Name a time when you had planned to do something and the plans were changed. How did you react? And last, we were each given a card with a different question on it and given 30 seconds to respond to it. This was like the Miss America format. You don't turn over your card until you are ready to answer. All except the first question were answered randomly and based on who stood up to answer first. My question was "what was your last post on social media?" - After this, select candidates were asked to interview one-on-one. In my group, 12 of us were asked to go to the other room for the one-to-one. I do not know what the other candidates did at this point. Once we went to the other room, we were filled out a background check authorization form, had copies of our passports made, did a reach test and a jumpseat buckle test. Then we were taken to individuals who interviewed us one-on-one. My interviewer was really relaxed and easy to talk to. She asked me to give an example of a time when I received EXTRAORDINARY customer service; would I have an issue wearing the uniform; do I have tatoos or piercings other than my ear; would I have an issue relocating. Then I was free to go. Observing the room, I knew who would be asked based on the following: outgoing personality, professional dress, willingness to speak up. Everyone who was a spokesperson was asked to remain. People who did not come professionally dressed were not asked to stay. People who did not smile, were not asked to stay. Make it a point to STAND OUT - in a good way. I am awaiting the outcome of the interview. But I feel really good about it.