I applied through a staffing agency. I interviewed at American Meadows in Feb 2025
Interview
Very easy process , no problems, very straightforward. Fast response. Fast hire. Wasn’t long at all . Interviewer was very nice and professional. Very basic questions. Don’t worry it’s not stressful.
The interview process was quick and straightforward, with clear communication throughout. The company was highly responsive, providing timely updates and ensuring a smooth and efficient overall experience. The interviews were with relevant team members and gave a good sense of what it would be like to work on the CS team.
Interview questions [1]
Question 1
Tell me about a time when you had to speak with an unhappy customer.
I applied online. The process took 4 weeks. I interviewed at American Meadows in June 2021
Interview
I am compelled to post this because of the unforgivably rude treatment I received from American Meadows. I applied via LinkedIn for the position. Time passed without any sort of update, and their initial confirmation of my application said "don't be shy" about following up, so I did. No response. Another week passed and I followed up again. No response. Then a little over a month after I had applied I received an email from their HR person apologizing for the delay and asking me to use their app to sign up for a 30 min phone interview. The app makes you choose 3 possible time slots, and says HR would contact you later with details about what time they've chosen. Days passed and I still hadn't received any details. So I emailed the HR person, trying to find out when they've scheduled my interview. I did this multiple times, over several days, and never got a response. I thought that they'd contact me last minute, so I took a half day off from work to accommodate any time they'd choose. The appointment slots I had selected all passed without a word from them. They had GHOSTED me after asking me to schedule an interview! I wrote them another e-mail, angry this time, and copied the two owners of the company. Hours later I actually received a reply. The HR person apologized, saying she "missed big." She invited me to sign up for an interview again, if you can believe it, and I declined. American Meadows projects this casual, fun work environment, giving people titles like "Happiness Jedi" and "Tech Sensei." That silliness only works when the people are ruthlessly competent. So a warning to you: if you think you want to work at American Meadows, be prepared to have them waste a lot of your time.