I applied online. The process took 1 day. I interviewed at Argos (Bicester, England) in Aug 2018
Interview
Applied online, got a phone call on the same day to come in for an interview the next day. It was very casual and informal. Store manager was very friendly and questions were very straight forward customer service ones.
Interview questions [1]
Question 1
Why Argos?
Give an example of good customer service?
Scenario questions on customer service
straightforward question, nothing too challenging, interviewers were very friendly and relaxed and listened really well. Interview lasted around 25 minutes and found out i got the job in less than a week
A casual chat with the manager. Mainly focussed on availability and proximity to the store. Gave brief background and was told about the role and what it entails. The interview will vary manager to manager so any prep will help
It is a casual discussion. They really want to know how you handle tough customers and how quickly you can pick up work. As well as flexibility with time. As they need people to be multiskilled. Working back and front of house.