I applied in-person. The process took 1 day. I interviewed at Asia Vacation Group (Melbourne) in July 2017
Interview
You would meet the Manager or Boss, sometimes both and they will directly ask you the interview questions and hand you the contract to look over. They will also do a video interview to introduce you to the rest of the members of the company.
Interview questions [1]
Question 1
Have you worked in the Tourism industry before?
Why did you apply at this company?
Are you comfortable with using Word Docs, Excel, etc. ?
How would you deal with customer complaints?
How would you answer a call?
Can you do bookings?