I applied online. The process took 2+ months. I interviewed at Asurion in Aug 2010
Interview
The interview process is very long. A candidate may have 5+ formal or informal interviews either in person or over the phone. Field jobs may have interviews in cities where the Directors are based out of. Asurion pays for the flights. Having industry experience is a plus. Contacts in the industry or with a specific client are a bonus. Asurion prefers Regional Account Managers have had prior retail sales experience preferably at the District Manager level or higher.
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Other Regional Account Manager interview reviews for Asurion
I applied through an employee referral. I interviewed at Asurion (Chicago, IL) in Dec 2020
Interview
Long. Constant rescheduling. Started with recruiter phone screening, interview with hiring Director, another interview with peer Director, then panel interview over 2 and half months. Final panel interview required conducting a 45 minutes powerpoint presentation to 4 individuals and 15 minutes of questions. The nature of asking for a 30/60/90 day business plan presentation in an Relationship management role is so archaic when business decisions are based on strength of relationships and what's happening on the account you manage, none of which you hold or know. After having a ton of industry experience, internal and external referrals, the hiring Director ghosted me and just had the position reposted without notifying me of the final decision. Contacted recruiter and she stated they selected another candidate which was a lie and confirmed with her they reposted the role and starting all over. Very unprofessional and absurdly long interview process.
Interview questions [1]
Question 1
How have you grown relationships and improved attach rates in the past?
I applied through an employee referral. The process took 2 months. I interviewed at Asurion in Oct 2019
Interview
The process consisted of five total interviews: the recruiter, a potential peer, the hiring manager, the peer of the hiring manager and the hiring manager’s leader. All came off as extremely genuine and made each interview feel more like a conversation. All interviews were either over the phone (2) or via a video conference (3).
Interview questions [1]
Question 1
Tell me about a time when you didn’t take action during a stressful situation.
I applied through an employee referral. The process took 3 months. I interviewed at Asurion (Toronto, ON) in July 2016
Interview
It was conducted in a boardroom with 4 regional account managers and a Director. Each person had specific questions to ask and was a formal setting. I had a list of questions prepared to ask them. They also wanted to know how my past experiences would help me for this role