The process was smooth and uncomplicated. It began with a brief conversation with the talent acquisition manager, focusing on the company, its culture, and general expectations. This was followed by a more in-depth interview with the direct hiring manager, which delved into the specific responsibilities of the role. There were a few light technical questions, such as how I would explain DNS and IP concepts to a non-technical audience. We also discussed the types of SaaS platforms I had supported and had a general conversation about the position and my relevant experience.