Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      BASSnet

      Is this your company?

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: BASSnet reviews | BASSnet jobs | BASSnet salaries | BASSnet benefits
      BASSnet interviewsBASSnet Customer Success Manager interviewsBASSnet interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Success Manager Interview

      13 May 2026
      Anonymous interview candidate
      Kuala Lumpur
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at BASSnet (Kuala Lumpur) in Mar 2026

      Interview

      The interview process felt unnecessarily long and exhausting, with extended waiting periods between each stage. Communication from HR was disappointing follow-up emails often went unanswered, and there was little transparency regarding the hiring timeline. Despite informing them that I was available to start immediately, the waiting time between interview rounds could stretch up to 3 weeks +. Unfortunately, no clear updates or expectations were provided throughout the process, making it feel like a prolonged waiting game. Candidates who are urgently seeking employment may find the process frustrating and time consuming. While the company may offer good opportunities, the HR recruitment experience could definitely be improved with better communication and a more efficient timeline.