Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      BECU

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: BECU reviews | BECU jobs | BECU salaries | BECU benefits
      BECU interviewsBECU Customer Service Representative interviewsBECU interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service Representative Interview

      21 Apr 2025
      Anonymous interview candidate
      Seattle, WA
      No offer
      Negative experience
      Difficult interview

      Application

      I interviewed at BECU (Seattle, WA)

      Interview

      The first interview was over the phone with their HR Recruiter who was quite nice and pushed for me to move to the next phase. The second interview was over Teams on screen with 2 hiring managers and I felt like one of the managers was against me from the beginning. They asked me the same thing twice when the 3rd GM came on briefly, and questioned my answer as if I was lying. I had never had an experience quite like that. I had waited over 3 weeks for the 2nd interview and another week after the interview to find out I was not what they were looking for.

      Interview questions [1]

      Question 1

      Describe a time you went above and beyond for a customer.
      Answer question