Walked into the restaurant with my resume, was asked if I would like to interview with the service manager, and was interviewed several minutes later. Interview was about 15 minutes, manager was very friendly and easy to talk to.
Ask questions, with a marking scheme. They want you to highlight main points regarding serving. Chat with the manager as much as possible, because you might hit more points the more you talk.
Interview questions [1]
Question 1
A customer is upset, what do you do to fix the problem?
Easy interview as they put anyone they hire through an intense training process where you are just the runner unable to serve your own table for approx 6 weeks…. Little to no money until you make it through training and tests
Interview questions [1]
Question 1
They will ask where you see yourself in 5 years and let you know that they are looking for someone who sees themselves staying as a server long term, not many questions other than availability, etc because they put you through 6 weeks of training and 4 hours worth of tests before you can serve a table by yourself so they don’t need to screen much during the interview other than to know you won’t leave during the draining training process (no tips made until week 6 and 3 hour training shifts for those 6 weeks)