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      Biffa

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      Related searches: Biffa reviews | Biffa jobs | Biffa salaries | Biffa benefits
      Biffa interviewsBiffa Customer Service Representative interviewsBiffa interview


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      Customer Service Representative Interview

      30 Oct 2018
      Anonymous employee
      High Wycombe, England
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Biffa (High Wycombe, England) in June 2018

      Interview

      A member will ring you for a first phone interview. If you have passed they will invite you to a face to face interview. All will be confirmed with emails including dates and times and locations.

      Interview questions [1]

      Question 1

      How have you handled a difficult situation?
      1 Answer
      4

      Other Customer Service Representative interview reviews for Biffa

      Customer Service Representative Interview

      21 Oct 2024
      Anonymous interview candidate
      Aylesbury, England
      No offer
      Negative experience
      Easy interview

      Application

      I applied through a staffing agency. The process took 3 weeks. I interviewed at Biffa (Aylesbury, England) in Oct 2024

      Interview

      All Done through recruitment agency. I was contacted and booked, it was an assessment day in a budget hotel, 80% of people attended had no experiences in similar roles. Huge age gape between candidate Starting from youth of 19 to 58 years old. recruiters included floor managers, recruitment managers, senior, head managers and training team and some others. Apparently During the assessment stages, i have appeared to be very confident and this comes across as being arrogant in comparison with the rest !! (Not my fault if I've had years and years of experience and VS no experience at all). I never heard about Biffa before But frankly i Regret wasting my time going there. their feedback to the agency was rather irrelevant and not constructive nor truthful. The recruitment agency who told me at first im overrated for this position and i can do it with eyes closed, comeback to say I’ve scored lower than the others who had no experience at all? how come? Here you go, Too good is No good for Biffa. I personally felt disrespected, degraded just for being good. But very happy as the last thing im looking for is working in a toxic environment like Biffa’s

      Interview questions [1]

      Question 1

      Describe a situation when you provided a great customer service.
      Answer question

      Customer Service Representative Interview

      9 Sept 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Biffa in Jan 2018

      Interview

      The interview was a straightforward process, with the department manager and a representative from HR. They asked standard questions, explained the basics of the role and how the training would work, and had an easygoing atmosphere.

      Interview questions [1]

      Question 1

      Normal stuff; why do you want the role, what can you bring to the team, etc.
      Answer question

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