Overall not the best experience. I really like BigCommerce's product and other members of the team I met.
However, the recruiter I was assigned was nearly impossible to get in touch with. She'd ask for availability, then never confirm the time at which we'd speak. She'd call out of the blue or a the wrong time and leave a voicemail that made it clear she had no idea she was the one in the wrong.
This happened twice before we finally agreed to a correct time and she confirmed. I was then completely stood up for this interview. I was given no notice, no email, and I even called BigCommerce's main line to reach her and still couldn't get through. She then emails me days later without even referencing the incident.
I finally was able to nail down a time by getting help from another employee I know.
Once we had a conversation, she was helpful and amicable. Overall it was a straightforward phone screen about my experience and the role. Ultimately she indicated that the role might not be a good fit based on what I was looking for and I agreed, but mentioned openness to the role.
Shortly after she left a voicemail with a kind and courteous rejection.