I applied online. The process took 3 months. I interviewed at Blackbaud in Jan 2022
Interview
Email with link to Video Interview (one way) - given practice time and then had 3 chances to record answers to questions
Phone screen with recruiter to set up team interview
Team interview via Microsoft Team Mtg
Then one on one with hiring Mgr via Microsoft Team Mtg
Interview questions [1]
Question 1
- Describe a time when you had a difficult client
- What is something you were told you needed to improve upon
One on one with recruiter, panel interview with current members of the team. Very conversational. Was asked to present and showcase demo skills. Typical CSM related questions, not a super serious setting.
I applied through other source. I interviewed at Blackbaud (Dallas, TX) in Dec 2025
Interview
I did 6 virtual recorded questions then I interviewed with the hiring Manager. It was more of an personal interview, which allowed me to share my experience and perspectives. The recruiting team is very communicative, and I have overall enjoyed my candidate experience.
Interview questions [1]
Question 1
What is my perspective when it comes to diffusing problems for customers?
I applied online. The process took 5 months. I interviewed at Blackbaud (New York, NY) in Dec 2023
Interview
Multiple Rounds of interviews, video essays, and assignment spread across 4 months. First two rounds were virtual and assignment based. Then one on one interviews with hiring manager and other key team members.
Interview questions [1]
Question 1
Describe your personality type and how you believe it best suits this role.