The process begins with an initial interview to assess the candidate's suitability for the role. This is followed by a mock call to evaluate their phone communication skills. After that, candidates must demonstrate their ability to navigate various tools and equipment effectively. The final interview focuses on overall readiness and fit for the position. Additionally, candidates are trained on how to handle cold calling sequences for every lead or workflow assigned to them on a daily basis.
Interview questions [1]
Question 1
How we're you able to communicate properly from a front desk to be transferred to the person in-charge of the business.
