I applied online. The process took 4 weeks. I interviewed at Booking.com (Prague) in May 2016
Interview
1 test - focused mainly on English and there was also 1 task in the Czech language (a reply to a hotelier asking for a text change). They want you to edit a hotel description, to say what pictures are important to show on the website, to say which places are worth visiting in a certain area - you can use the Internet; 1 phone interview; 1 face to face interview with 2 managers lasting for about 60 minutes.
Interview questions [1]
Question 1
What would you change on our website? What are your strengths and weaknesses? Tell us something about yourself. How did you prepare for this interview? Role play - persuade a hotel to upload a picture of a swimming pool on the website. How would you react to an angry hotelier asking to change the text description / the reviews from guests.
I applied online. The process took 4 weeks. I interviewed at Booking.com (Sydney) in May 2017
Interview
I applied online for this job and got an offer to come in to do an editing test 2 weeks later. The focus of this test was to determine your English writing skills and also commercial and hotel related writing skills. When asked about any preparation tips, all they suggested was to become familiar with the Booking.com website which was quite unhelpful. I'm glad that I checked Glassdoor beforehand for an idea of what was being tested.
You're basically given 1.5 hours to go through 5 sections:
1. Rewrite a hotel description using the old version and some new information given by the hotel owner. Pick 1 out of 4 photos to use as the main photo and explain why you chose that. Note down what other photos are missing that customers would want to see.
2. Look at 4 customer hotel reviews and see what actions can be taken by the hotel to improve their experience and explain how you would persuade the hotel to enforce these changes.
3. Reply to an angry hotel owner who wants you to fix up incorrect information on their property listing. Note down what you would change to the listing based off the message.
4. Pick top 5 things to do in a tourist destination for their travel guide. Can research online.
5. Proofreading a paragraph - look for spelling mistakes, grammar, punctuation etc.
I passed the test easily and was invited for a phone interview with a recruiter overseas. She went over questions about my past experiences, reasons for why I applied for the job and what I would do in certain scenarios.
I did not proceed to the next stage (next one would be face to face interview then an offer) as I guess I didn't have as much relevant experience as some of the other candidates. Through out this entire experience they were quite vague about the salary (probably wouldn't have found out until face to face interview) so could be quite a waste of time if the salary doesn't meet your expectations in the end.
I applied online. The process took 2 weeks. I interviewed at Booking.com in May 2017
Interview
The interview process started with an initial phone call interview to determine my proficiency in French as the role required a French speaker. The next part of the interview process included a test with questions relating to the role and the company. After successfully passing that, I had an interview with the head of the regional office and the head of the department for the role I was applying for. The whole process took 2 weeks in all. The office is great and the people were friendly.
I applied online. The process took 2 weeks. I interviewed at Booking.com (Vilnius)
Interview
4 stages - a task, phone interview, interview with direct managers, coffee meeting with a team.
The task was interesting - answering a few questions about Booking.com content, giving suggestions for improvement, and answering to a client's email in local language.
The most interesting and unusual was the "coffee interview" - an hour with a local team; pretty laid-back, just chatting and sharing experiences. Got to know more about the organizational culture and the way the team works.
The process was very fast and well-coordinated.
However, I didn't accept the offer because there was a misunderstading with the salary. Even though I've expressed my expectations from the very beginning, the offered salary was lower + the HR person knew nothing about taxes in my local country, which caused the salary to be even lower. I suggest to double, even triple, check the expectations and their salary ranges for a certain position early in the interview stages.
Interview questions [1]
Question 1
What do you think about Booking.com content and what would you improve?