I applied online. I interviewed at Booking.com (Remote, OR) in July 2017
Interview
Applied online, was then contacted by mail scheduling a phone call. The first time, the recruiter just didn't call and also did not communicate why. I wrote her the next day, and he told that "they were busy" so she hadn't had time.
Then we rescheduled, and she again failed to call me at the correct time... This time she was about 40 minutes late after I send and email asking what was going on. Seemed very unproffesional.
In the phone interview she was super nice. When done, she told me I would hear from her tomorrow if I will continue the interview-process or not.
I didn't hear back until 13 days later...
Interview questions [1]
Question 1
- Why booking.com?
- How do you feel about relocating to Amsterdam?
- Tell me about your experience with User Research.
- Why do you want to be in User Research?
I applied online. The process took 2 weeks. I interviewed at Booking.com (Amsterdam) in May 2025
Interview
The recruiter interview was very fast. She was direct, to the point, and did not smile once during the interview. The second interview with the hiring manager and role director was in depth and asked mostly behavioral questions relating to my previous experince.
Interview questions [1]
Question 1
Tell me a project where your research had direct impact on the outcomes for the stakeholders. They asked this twice, so prepare two stories.
The usual process, calls with hiring manager, task, team leads, and team fit. Most of it handled via email, all process remote, smooth although not the fastest one. Overall, all good.
I applied online. The process took 6 weeks. I interviewed at Booking.com (London, England) in Aug 2021
Interview
The hiring process cosisted of 5 interviews including a round with a case stuty and presentation of own project (3rd round - 2 hours). The initial communication with the recruiter was very good. The experience with the pa el was the worst I ever had. The two male managers in the panel had a very negative approach. I was really surprised. Afterwards, I found out that a colleague of mine had the same experience with the same guys 2 years before. It is really unacceptable considering the time that we are requested to invest. In the end, I didn t even receive feedback and I had to email the recruiter and the hiring manager 4 times to receive a generic rejection email.