I applied online. I interviewed at Booking.com (Manchester, England) in Sept 2017
Interview
the interview took no more than 20 min. I was asked about my attitude toward working under pressure, my behaviour towards colleagues and my soft skills to manage customers at the phone. The second part of the interview was basically a translation from italian to english and from english to italian to undestrand if I could fit that role or not.
Interview questions [1]
Question 1
How so you deal with colleagues who are not appealing to you?
I interviewed at Booking.com (Manchester, England)
Interview
Quite easy, basic questions. With a little preparation and right attitude you'll get through it. If you ask chat gpt to give you basic questions you will know enough, to pass the job interview.
I applied online. I interviewed at Booking.com (Manchester, England) in Feb 2024
Interview
First language test then video scenarios. If you pass these then quick phone interview and then Zoom interview with one of the managers and someone taking notes. Zoom Interview is very lengthy about 1 hour and you need to be a great storyteller to get anywhere. My advice would be, it is not worth the effort for just another call center role, they do not even have the courtesy to respond to your email when requested any update and feedback after a week.
Interview questions [1]
Question 1
Describe when did you deal with conflict at work?
What motivates you when working from home?
I applied online. The process took 1 week. I interviewed at Booking.com (Manchester, England) in Jan 2024
Interview
Someone called me from Spain with a heavy accent. So it was a little difficult for me to understand what she said.
It was a short conversation. She asked some technical questions and about my previous work.