I applied online. The process took 3 days. I interviewed at Booking.com (Grand Rapids, MI) in May 2011
Interview
Applied online (booking.com), then I was called to an interview on site. It was a job-fair type of environment so there were about ten HR representatives doing the interviews. I just waited in line to get interviewed along with many people (more kept arriving as I went through the whole process. it went good for me, so I was then referred to complete all paperwork at a local staffing agency (Manpower). The entire process took only a few days. They process a background check and drug test.
Interview questions [1]
Question 1
Since you provide customer service via email, It is very important to have good grammar, so as part of the interview process they give you a paper with a customer complaint. You need to write down what your response would be to that customer.
I applied online. I interviewed at Booking.com in Nov 2017
Interview
Phone interview, grammar testing for English and second language (in my case Portuguese - native) and interview in person (before COVID) and office tour. Everybody was really friendly during the whole process.
Interview questions [1]
Question 1
Traditional interview questions we normally are asked.
The process took 1+ week. I interviewed at Booking.com
Interview
After a phone call interview, you will be asked to interview at the office. The process takes about 3 hours including company's presentation, language tests : English and the language you applied for ( grammar and reading comprehension); next is a phone call role play in the language you applied; then a face to face interview with CS team lead and HR manager
Interview questions [4]
Question 1
Can you introduce a bit about yourself? Do you think there are any challenges for you at this position?
I applied online. The process took 1 day. I interviewed at Booking.com (Toronto, ON) in July 2017
Interview
There is a French and English Test. Then you have an interview with a manager and they ask you behavours questions about who you are in a company, what do you know about booking.com