I applied online. The process took 5 days. I interviewed at Boots (London, England) in Nov 2018
Interview
online test - answer what if situations, then choose from personality traits you fit the most
interview - 1:1 with the manager, asked about my relevant experience, when I can work, then I went on to pretend to sell a chosen product to the manager
It was alright. Prepare to answer behavioural and situational questions using CAR method. Be honest and nice, showing you have empathy, makes you feel more relatable. Need patience to deal with difficult customers but team is good
Very kind interviewer, interesting and well thought out questions. I personally found it a very positive experience that, although I did not get the job, I am glad I was able to have as it improved my confidence for future interviews.
Interview questions [1]
Question 1
The questions were primarily scenario based focusing on my previous experience - for example "describe a time that you dealt with a difficult customer" "what would you describe excellent customer service to be"