Pros: I got hired right away. The interview was only about 10 minutes. The dress code is casual. Back in January 2013 the resident director interviewed me by telephone for a few minutes and she gave me instructions on how to apply and then she organized an in-house interview in Plano, Texas. During the interview she came across as really uptight and agitated. When I went in for the interview she hired me right away but spoke unclearly and did not clarify too much about the job or what I would be doing. She did inform me that 5 days of training would be at the Denton, Texas main office. She did not allow for too many questions to be asked. That made me nervous. The resident director seemed very overwhelmed and apathetic about training as well.