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      Broadcom

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      Customer Success Manager Interview

      20 Aug 2019
      Anonymous interview candidate
      Toronto, ON
      No offer
      Neutral experience
      Average interview

      Application

      I applied through an employee referral. The process took 6 weeks. I interviewed at Broadcom (Toronto, ON) in July 2019

      Interview

      Long and unresponsive That's how I would describe my interview with Broadcom, although the company was very open about the interview process, where I stood, and gave me a chance to talk to their employees.

      Interview questions [1]

      Question 1

      Tell me about yourself
      Answer question

      Other Customer Success Manager interview reviews for Broadcom

      Customer Success Manager Interview

      12 June 2019
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Broadcom in May 2019

      Interview

      The overall process went well, the hiring manager contacted me the day after I applied and was very responsive. As it is customary, I was given an assignment to complete, and then had another interview with the manager. After that, I met with the peer, then with the hiring manager's direct manager, and finally with HR. The process itself took over a month, but the manager would always follow up after each step to share feedback and collect mine. The manager and HR confirmed I would get an offer the week after the final meeting, but the manager then came back to me saying there was a new company policy that was released the week before, which required me to have a specific degree. He believed I didn't even need such a degree for the role, especially because I was in a similar position in my prior job. Him and his manager tried to get an exception (both are quite senior in the organization), which was denied from Corporate HR. They then insisted and asked me to provide some certificates from the institution I attended that could show I had the required knowledge through my education, which Corporate HR didn't accept either. After spending hours talking, being promised an offer, and wasting senior people's time, the company proved to be extremely rigid and oblivious to the business reality. I was very excited to join Broadcom, but the way this was handled by Corporate HR left me with a very bitter experience and a negative image of the company.

      Interview questions [1]

      Question 1

      Assignment, questions about how you go about the tasks in your role, what attracts you about the company
      Answer question