I applied through a recruiter. I interviewed at CCI Call Centres in May 2026
Interview
Started by 1st interview and did the typing test came back the flowing day for second interview with the Manager and i did myself, and answered all the questions he was asking me.
Interview questions [1]
Question 1
Tell me about urself? And asked me if I do understand about State Farm billing? And about customer service, about insurance and more
I applied through a recruiter. I interviewed at CCI Call Centres (Umhlanga) in June 2026
Interview
The interview process was quick and concise. There was screening first followed by assessments and then a final interview which I think is a good way to select the best candidates.
Interview questions [1]
Question 1
They asked if i had any call centre experience, what my last job was and how long ago.
I applied through an employee referral. I interviewed at CCI Call Centres (Umhlanga) in June 2026
Interview
The interview process was concise and structured. I could easily understand their questions, what was required on me. It allowed me to showcase my skills which will be beneficial to the company.
I applied online. I interviewed at CCI Call Centres (Umhlanga) in June 2026
Interview
The interview process was very helpful in explaining the type of individual that the company was looking for and because of that I had a better understanding of what to expect.
Interview questions [1]
Question 1
Previous experience.
Work ethics.
Billing knowledge.
Any further plans for the next 6months.
Any experience will billing queries.
My attendance record with the previous company.