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      SMB Account Manager Interview

      22 Jan 2010
      Anonymous interview candidate
      Mettawa, IL
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 days. I interviewed at CDW (Mettawa, IL) in June 2009

      Interview

      There was a phone interview with an HR manager. Then they brought me in for a face to face interview with the HR Manager and the Sales Manager for the SMB sales group. The interview was an enjoyable process, the company is well known and supposedly one of the top companies to work for. However their offer was way to low. Their base salary was $35K plus commission. When I asked for a commission schedule and an idea of what the average commissions a sales rep would make in their first year, HR wouldn't provide me with that. I had over 3 years of inside sales experience with another IT VAR, but all sales organizations are different, so I needed to see what types of commissions I could count on. When they made me an offer, I had to decline it, because they refused to tell me a key piece of information. Now I am with another VAR making over 100K per year.

      Interview questions [1]

      Question 1

      How do you handle difficult clients? And sensitive situations?
      Answer question
      1