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      CIBC

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      Customer Services Representative Interview

      23 May 2009
      Anonymous interview candidate
      Declined offer
      Positive experience

      Other Customer Services Representative interview reviews for CIBC

      Cusstomer Service Representative Interview

      2 June 2026
      Anonymous interview candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at CIBC

      Interview

      there are 2 stages in the process which are initial screening with hr manager and interview with branch manager. it usually takes around one month for the whole process and
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at CIBC in July 2007

      Interview

      I registered online and applied online through their website. I was asked to submit a resume along with the application and simply uploaded a Word document. The application was a drop-box variety questionaire and was fairly generic and basic. The entire process was quick and painless. The review was done in less then a week and I got a call from CIBC to set up a phone interview.

      Interview questions [1]

      Question 1

      What qualities do you have that you think will make you successful in the customer service/banking industry?
      Answer question
      3

      Customer Services Representative Interview

      6 Aug 2016
      Anonymous interview candidate
      Scarborough, ON
      No offer
      Neutral experience
      Average interview

      Application

      I applied through a recruiter. The process took 2 months. I interviewed at CIBC (Scarborough, ON) in Aug 2016

      Interview

      I applied online, did a phone interview with HR, and HR recommended my resume to the branch level, I received a call from a manager for a face-to-face interview. There were two managers. Interview experience was ok overall. They just really concerned about if you can work for them longer and language that you speak based on the location of the branch.

      Interview questions [1]

      Question 1

      Tell me about CSR duties Worked as team and achieved a goal, what did you contribute? Deal with angry customer Work under pressure Short term goal: 1 year, 3 years, 5 years Relevant skills to this role
      Answer question
      14

      Customer Services Representative Interview

      25 Nov 2014
      Anonymous employee
      Accepted offer

      Application

      I interviewed at CIBC

      Interview

      apply online, submit your resume,after couple days or even week, get email confirm the interview date, 1 phone call, 1 interview with 2 manager. after 1 week get a phone call tell you the result

      Interview questions [1]

      Question 1

      if i m a customer come in, and how would you introduce the visa card to me .
      Answer question
      7