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      CIBC

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      Client Service Representative Interview

      16 Feb 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at CIBC in May 2022

      Interview

      Hr prescreens and schedules a time HR and Manager interview by phone and if you passed the interview, you will receive a video or present interview. Make sure you are prepared in case some HR will ask behavior question by phone at first interview

      Interview questions [1]

      Question 1

      Why are you interested in this position
      3 Answers
      1

      Other Client Service Representative interview reviews for CIBC

      Client Service Representative Interview

      21 Mar 2026
      Anonymous interview candidate
      Declined offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at CIBC

      Interview

      Overall, the conversation felt balanced and gave me a good sense of the company culture. A more intense, detailed stage where the candidate may meet team members, department heads, or senior leadership to assess deep role fit and "cultural add".

      Interview questions [1]

      Question 1

      When was the time you received excellent customer service. What would you like to implement from that scenario.
      Answer question

      Client Service Representative Interview

      13 Sept 2025
      Anonymous interview candidate
      No offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at CIBC in July 2025

      Interview

      Good interview, asked basic questions about my skills and fit into the role, more geared towards people who have direct experience with financial services and products. Interview lasted about 1 hour

      Interview questions [1]

      Question 1

      What is your opinion on the importance of being equipped technologically for this role
      Answer question

      Client Service Representative Interview

      14 Sept 2025
      Anonymous interview candidate
      Coquitlam, BC
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at CIBC (Coquitlam, BC) in May 2025

      Interview

      I attend a virtual on camera interview over MS Team. The interviewer first checked my identity and personal information. Then asked a few questions regarding to my working experiences. Then I asked daily tasks and career path of this position. She also asked salary expectation. The whole process is smooth and only takes about 15 mins. Then she said the result will send to me after discussion.

      Interview questions [1]

      Question 1

      Why you choose to left your previous job?
      Answer question

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