Just as many others have mentioned, this interview process is cumbersome, tedious, and completely illogical. They take advantage of your time by reeling you in with a "Congrats, next steps for your interview! Here is a list of 6 things to do before we talk". I received several emails from the “head of customer success" and I'm skeptical that they're even a real person. She was the entity who sent me this email about the interview process, like taking their "GIA assessment test" (like a psychological test) and written interview - 2 of the 6 demanding things they ask of you when this easily could be done over a phone call. I replied to her email with a few, simple "yes or no" questions and sent several follow-ups since she never replied. I never got one response. Yet, she would send me a reminder email the following days, ignoring any communication I had asked of her. On top of that, I experienced a technical issue with the website you use to upload the written interview section. Again, I reached out to her about this, and not one response. I looked her up on LinkedIn and tried to message her there, only to find a completely blank profile with no picture or any information. Odd, to say the least. I have a hunch they are just auto-replying to any job applications and demanding this work from applicants to lighten the workload on their end. You will receive zero support or communication. For the interview requests, you can expect to spend: ~1 hour on the GIA assyssment. ~3+ hours on the written interview questions. There are 5 topics they ask about you. For context, I have been a senior account manager and CSM for 10+ years, which they'd know if they even reviewed my resume. One of the topics they ask about is your HIGH SCHOOL achievements. Really? Truly one of the most terrible experiences I have had with a recruiter/company, and their lazy, automated hiring process is a reflection of how this company operates.