I applied in-person. I interviewed at Capita (Pune) in Dec 2025
Interview
There are total 4 rounds includes 2 assesment. 1 HR 2 email assesment 3 operational round 4 grammer assesment
Operational round is a little bit hard. Still it s duable and can easily crack the job if you have good communication
just a general chat, need to do a bit of research on the company and what they do. talk about previous experience. Once you pass the interview you need to complete security watchdog where they run a background check on you.
Interview questions [1]
Question 1
walk about yourself, what the company does and how to deal with customers
I applied online. I interviewed at Capita (Cape Town) in June 2022
Interview
Apply online, screening interview, face to face interview, acceptance offer. Then you are invited to the office to sign contract and the start date of training is shared. Training lasts 3weeks
Interview questions [1]
Question 1
Asked to read a scenario. Tell me about yourself. How you handle pressure. Strength and weaknesses