I applied online. The process took 4 weeks. I interviewed at Capita (Wath upon Dearne, England) in Sept 2013
Interview
Fairly good. Easy going. Started with "Why you want to work for Capita?" and continued on towards examples of customer service roles that I have held in the past and so on. Answered some of my examples and then they asked me "How would I get there on time every time?" as it was pretty far away, around 2 hours from home.
Interview process was pretty easy, interviewer made me feel at ease and asked your usual interview questions, after a couple of days I got an email to confirm they were offering me the job
I got a phone call and later i had video interview. Lady that talked to me asked couple of question about my experience and left the meeting saying that she will contact me. She never did.
I applied online and heard back shortly for an interview. The interview process was straightforward and I was informed of the outcome of the interview on the day to let me know that I had been accepted.
Interview questions [1]
Question 1
Describe a scenario l of when you went above and beyond?