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      CarMax

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      Sales Consultant Interview

      10 Apr 2017
      Anonymous employee
      Naperville, IL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at CarMax (Naperville, IL) in June 2016

      Interview

      Talk with 4 different managers from different departments. They came in sets of 2; you meet with 2 at the same time then move to the next 2. If you pass all 4, you get to "sell" your hiring manager a car. They do this to test your selling skills. After that if you pass on all levels, you sign some paperwork and take a drug test.

      Interview questions [1]

      Question 1

      Describe a time when you were faced with an ethical dilemma.
      Answer question

      Other Sales Consultant interview reviews for CarMax

      Sales Consultant Interview

      30 June 2026
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at CarMax

      Interview

      First interview over the phone. Second in person with a mock car sale. Currently waiting to hear back whether I will be considered for a final interview at the moment.

      Interview questions [1]

      Question 1

      Tell me when you went out of your way and above for a manager.
      Answer question

      Sales Consultant Interview

      29 June 2026
      Anonymous interview candidate
      Oceanside, CA
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at CarMax (Oceanside, CA)

      Interview

      I had a disappointing experience with interview process. After submitting an online application, I was contacted by a hiring manager/recruiter who scheduled a 20-minute phone interview for a specific date and time. Unfortunately, no one called at the agreed-upon time, and I did not receive any communication explaining the missed interview or offering to reschedule. A few days later, I received an automated rejection email. The lack of communication and professionalism throughout the process was frustrating. If a company chooses to move forward or not move forward with a candidate, at least a basic courtesy and timely communication is expected.

      Interview questions [1]

      Question 1

      Are you available for a 20 minutes phone interview next week?
      Answer question

      Sales Consultant Interview

      15 Jan 2026
      Anonymous employee
      Newark, DE
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at CarMax (Newark, DE)

      Interview

      About a 15-20 minute phone interview. Basic questions like past job experience, are you comfortable with customer service? If they like you, you move on to an in person interview. A scripted interview with one of the sales managers asking open ended questions on why you would be a good candidate, if you have sales experience, & that you understand it is a 100% commission position. You will then complete a sales exercise on the lot, where you complete a brief walkaround of a vehicle & present some obvious features & benefits of the vehicle. If you get passed that, you meet the General Manager where he/she will be the final decision. He asked repetitive questions the sales managers did & then asked specific questions like "Describe a time you sold a product, what was the determining factor that resulted in the customer buying that product?"

      Interview questions [1]

      Question 1

      What means the most to you? Money, opportunity, recognition or integrity?
      Answer question