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      CarMax

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      Customer Service and Sales Representative Interview

      7 Oct 2019
      Anonymous interview candidate
      New York, NY

      Other Customer Service and Sales Representative interview reviews for CarMax

      Customer Service and Sales Representative Interview

      3 Sept 2019
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      Declined offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at CarMax (New York, NY)

      Interview

      I had a interview but was turned down and I had qualifications for the job as far as customer service skills and experience. She was nice but I feel like I was a good candidate for the position.

      Interview questions [1]

      Question 1

      why do you think that you would be a good fit for the position?
      Answer question

      I applied online. I interviewed at CarMax

      Interview

      Phone interview then face to face interview. The face to face consisted of normal sales interview questions such as your background in sales, why you want to work with people, what would you do in given situations, how did you deal with an angry customer and more like that. Then you had to pretend to sell a car to the interviewer.

      Interview questions [1]

      Question 1

      Was there ever a time where you had to deal with a customer that was angry with you and how did you handle it?
      Answer question