The interview process was pretty simple compared to many companies. After the initial interview with the business officer manager, I had one additional interview with additional managers from the store.
I applied through an employee referral. The process took 2 days. I interviewed at CarMax (Norfolk, VA) in Mar 2015
Interview
It was long you have to do the basic computer questions are you a murder and such I answered some of the questions yes (Do you know someone who is using drugs) and what did you do about it.Then I had an interview with one of the sales mangers and he asked basic what would you do questions (I would have lots of situations in which you shine for this interview) Then the final interview where there was two people.
Interview questions [1]
Question 1
When was a time you had to provide costumer service to an upset costumer? What did you do and how did they respond.
I applied through other source. The process took 2 weeks. I interviewed at CarMax (Hillside, IL) in Feb 2025
Interview
You are first contacted for a phone interview, then if they like you, you will have an in person meeting with another manager. If all goes well you will hear back for the final step, which is orientation.
I applied online. I interviewed at CarMax (Roseville, CA)
Interview
There are 3 interviews to be completed individually with 3 different supervisors. If you make it passed those three, you are offered the job the same day. They are pretty much basic interview questions relating to customer service.