CarMax Collections Representative/Customer Service interview questions

General interview will be given over the phone, If you are asked for a second interview you will take a skills test that same day.WARNING if you pass the skills test you will be taken to the bathroom by the receptionist and given a drug test ON THE SPOT. This is a little unrattling because she not a medical professtional and its a bit unsettling to have a stranger speaking to you on the toilet. holding a stall.