It was quite a generic interview looking for skills rather than knowledge (they offer comprehensive training in house) so key things like organisation skills, commuication skills, flexibility, problem solving skills ect are what they are looking for and of course a willingness to learn new skills / information ongoing...

One HR screening on phone for about 15 minutes, then two video interviews with two employees each time. Many situational questions with open-ended answers. One person took notes while the other conducted the interview. Both video interviews took about an hour each. You must have your camera on and I would definitely prepare!