Citizens Personal Banker Interview Questions

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Citizens

Interviews

Personal Banker Interview

9 Sept 2017

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I interviewed at Citizens (Mount Clemens, MI)

Interview

Applied online. A recruiter contacted me and asked if I would like a phone interview with her. After that I had an interview with the bank manager. The recruiter contacted me after about a day and asked me if I wanted to know more about their benefits. About a week later I was offered the position with the pay I negotiated.

Interview questions [1]

Question 1

How would you handle a disgruntled Customer?

Answer question

Other Personal Banker interview reviews for Citizens

Personal Banker Interview

31 Mar 2025

Anonymous interview candidate

Declined offer

Positive experience

Average interview

Application

I interviewed at Citizens (Beaver Falls, PA)

Interview

I applied online and was brought in for a brief 20 minute interview. It was pleasant. Within a few days I received an offer in email. Almost everything was digital.

Interview questions [1]

Question 1

If I had any relevant sales experience, and if I would feel comfortable having quotas. If I remember correctly, it was about proposing loan refinances.

Answer question

Citizens response

Thanks for sharing your experience. We're sorry the role didn't work out, but hope you have success in your career exploration and development.

Personal Banker Interview

28 Feb 2025

Anonymous interview candidate

Declined offer

Positive experience

Average interview

Application

I interviewed at Citizens (Fairview, Westchester, NY)

Interview

The interview process for the Relationship Banker position at Citizens Bank typically involves multiple stages, designed to assess both technical banking knowledge and customer service skills. Here’s a step-by-step breakdown of what to expect:

Interview questions [1]

Question 1

Tell me about a time you went above and beyond for a customer.

Answer question

Citizens response

Thanks for sharing your thoughts. We're glad you had a positive experience and wish you the best of luck in your career exploration.

Personal Banker Interview

7 Aug 2024

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I interviewed at Citizens (Boston, MA)

Interview

In person, get to know each other and discuss resume and role duties. Overall laid back, effective and productive use of time. I wish more companies did this In person, get to know each other and discuss resume and role duties. Overall laid back, effective and productive use of time. I wish more companies did this

Interview questions [1]

Question 1

Walk me through your resume

Answer question

Citizens response

Thanks for sharing your experience and for joining our fantastic team. Welcome aboard!

Citizens interviews Citizens Personal Banker interviews Citizens interview

Personal Banker Interview

9 Sept 2017

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I interviewed at Citizens (Mount Clemens, MI)

Interview

Interview questions [1]

Question 1

How would you handle a disgruntled Customer?

Answer question

Other Personal Banker interview reviews for Citizens

Personal Banker Interview

31 Mar 2025

Anonymous interview candidate

Declined offer

Positive experience

Average interview

Application

I interviewed at Citizens (Beaver Falls, PA)

Interview

I applied online and was brought in for a brief 20 minute interview. It was pleasant. Within a few days I received an offer in email. Almost everything was digital.

Interview questions [1]

Question 1

If I had any relevant sales experience, and if I would feel comfortable having quotas. If I remember correctly, it was about proposing loan refinances.

Answer question

Citizens response

Thanks for sharing your experience. We're sorry the role didn't work out, but hope you have success in your career exploration and development.

Personal Banker Interview

28 Feb 2025

Anonymous interview candidate

Declined offer

Positive experience

Average interview

Application

I interviewed at Citizens (Fairview, Westchester, NY)

Interview

Interview questions [1]

Question 1

Tell me about a time you went above and beyond for a customer.

Answer question

Citizens response

Thanks for sharing your thoughts. We're glad you had a positive experience and wish you the best of luck in your career exploration.

Personal Banker Interview

7 Aug 2024

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I interviewed at Citizens (Boston, MA)

Interview

Interview questions [1]

Question 1

Walk me through your resume

Answer question

Citizens response

Thanks for sharing your experience and for joining our fantastic team. Welcome aboard!

Citizens

Personal Banker Interview

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