I applied online. The process took 5 days. I interviewed at Citizens (Boston, MA) in May 2012
Interview
Personable interview process with the appropriate colleagues who currently work within the business Function. They asked the typical interview questions, and provided detailed information regarding the open position. The interview process was extremely efficient, but has changed in the past few years. They do not usually require multiple rounds of interviews, but may take a make a decision.
Interview questions [1]
Question 1
How do you deal with employees who are not performing in line with role expectations?