I applied online. I interviewed at ClassPass (New York, NY) in July 2016
Interview
I was contacted the day after I applied online to schedule a phone interview. The interview happened a few days later. The interviewer was somewhat curt. She described the position and the aim of the company to me and then asked me questions about myself. She followed up a few days later.
Interview questions [1]
Question 1
What is an experience you've had dealing with customers?
The people who interviewed me were very kind and made me feel very comfortable. It was very pleasant and I didn't feel nervous at all. They seem to not only be interested in you as a professional, but as a person too.
Interview questions [1]
Question 1
Why do you wish to work in the customer service field?
I applied through an employee referral. The process took 5 days. I interviewed at ClassPass (Missoula, MT) in Oct 2019
Interview
I had a two-step interview process that first took place over the phone and then an in-person meeting. Everyone that interviewed me was super friendly and helpful. Instead of creating a stressful interview environment, it was personal, engaging and educational.
I applied online. The process took 2 weeks. I interviewed at ClassPass (Missoula, MT) in Oct 2019
Interview
My interview was an open house interview. I submitted my application and the company called applicants in all on a specific day, where they did an office tour, company overview, and brief interviews with about 3 people from different teams.
Interview questions [1]
Question 1
Do you have previous experience with customer service? Why do you think you would be good at this job?