I applied online. I interviewed at Clipboard (Cape Town) in Jan 2025
Interview
The interview was mainly a discussion of the case study and it was pretty straight-forward. They wanted to understand the reasoning behind the answers to the questions and were testing my reasoning. They asked the typical interview questions about dealing with frustrated clients etc.
Interview questions [1]
Question 1
How would you deal with a frustrated customer over the phone?
I applied online. I interviewed at Clipboard in Dec 2024
Interview
2 different interviews with 2 different people but you do an online interview first we’re they judge your customer service experience and ask you questions based on that. Then you will be set to go to the next level
I applied online. The process took 1 week. I interviewed at Clipboard in Nov 2024
Interview
I made it through the first two steps in the interview process -- 1st was resume screening, and the 2nd was an initial "interview". This only consisted of one question that was a recorded video that was submitted via a third party system. I had zero communication with anybody from the company, and their rejection email was a little odd. Not a negative experience, just a weird one with no actual human communication. Make of that what you will.
Interview questions [1]
Question 1
Describe (in 2 minutes) yourself and your experience, and why you want to work for us.