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      Customer Support Interview

      11 Apr 2026
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Cloaked in Mar 2025

      Interview

      It was okay. The recruiter was nice enough. He said it didn't seem like I would be a good fit for the particular role I applied to because of lack of experience in payment systems, but would be a good fit for another role on another team. He said he'd let me know in a week's time. Still haven't heard from him and that was over a month ago. I even sent a follow up email two weeks after my interview and he never responded. He said he was the only recruiter for the company, in the interview and it may take some time, which I understood. But at least respond to the email. I think it's incredibly rude to ghost people who take the time to have an interest in the company. I have a Masters degree and tons of support experience. I'd rather take my talents elsewhere.