Co-op Customer Assistant Interview Questions

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Customer Assistant Interview

11 Nov 2019

Anonymous interview candidate

Glasgow, Scotland

No offer

Positive experience

Easy interview

Application

I applied online. The process took 1 week. I interviewed at Co-op (Glasgow, Scotland) in Nov 2019

Interview

Applied online with cv and situational based test which went successfully. I was then invited to chose a slot for a face to face interview at the store which involved various questions about teamwork and customer experience.

Interview questions [3]

Question 1

Name a time where you have had to deal with an upset customer & what was the outcome?

Answer question

Question 2

Name a time where you had to help a customer but you were unable to and what was the outcome?

Answer question

Question 3

Do you have an example of a difficult time where you have had to appear as confident?

Answer question

Other Customer Assistant interview reviews for Co-op

Customer Assistant Interview

11 Apr 2026

Anonymous interview candidate

South Cornelly, Wales

No offer

Positive experience

Average interview

Application

I interviewed at Co-op (South Cornelly, Wales)

Interview

the interview was about half an hour and I was aksed questions based on team building, achievements, experience and my qualifications. Was my first ever interview out of school so I didn't have much experience which was fine for the role I was applying for

Customer Assistant Interview

2 Mar 2026

Anonymous employee

Witney, England

Accepted offer

Positive experience

Easy interview

Customer Assistant Interview

26 Feb 2026

Anonymous interview candidate

London, England

Declined offer

Neutral experience

Easy interview

Application

I interviewed at Co-op (Witney, England)

Interview

Very easy and relaxed interview process, given a list of questions to look through the day before that will be asked in the interview. Interview started by answering those questions then focused on my schedule and what hours I could work.

Interview questions [1]

Question 1

Why do you want to work at the Co-op?

Answer question

Co-op response

2mo

Thank you for sharing your experience with us. We share interview questions ahead of your interview to help you prepare and be more at ease on the day. We hope this helped you.

Application

I interviewed at Co-op (London, England)

Interview

Interview was great. Was told beforehand of the questions I would be asked and to give 5 examples of different behavioural examples. In the interview you had to discuss 3 of them.

Interview questions [1]

Question 1

Name a time when you went above and beyond for a customer or colleague.

Answer question

Co-op response

2mo

We share our interview questions ahead of the day to help you feel at ease and prepare for the day. We hope this helped you.