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      Co-op

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      Customer Service Assistant Interview

      6 Sept 2015
      Anonymous employee
      Shepshed, England
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Co-op (Shepshed, England) in Sept 2015

      Interview

      i applied online and was emailed about a week later telling me to come in for an interview. I was later contacted via mobile to confirm the interview time. When j got there I asked where the interviews were being held and waited until the manager was available. I filled out a booklet testing my literacy and numeracy skills. This was followed by an interview of standard questions that last around 20 minutes. He also checked my passport and asked about my current education. A week later I received a phone call saying I got the job and should come down to sort out uniform size.

      Interview questions [5]

      Question 1

      How would you ask someone for ID?
      1 Answer

      Question 2

      What your plans for the future?
      1 Answer

      Question 3

      Why do you want to work here?
      2 Answers

      Question 4

      Have you done any research about the company?
      1 Answer

      Question 5

      What makes good customer service?
      1 Answer
      19

      Other Customer Service Assistant interview reviews for Co-op

      Customer Service Assistant Interview

      9 June 2025
      Anonymous employee
      Chelmsford, England
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Co-op (Chelmsford, England)

      Interview

      One stage interview with the store manager. Interview was a casual conversation with some formal performance indicator questions looking at how previous experiences would play into the role, and then opportunity to ask own questions.

      Interview questions [1]

      Question 1

      How did you previously work as part of a team?
      Answer question
      avatar
      Co-op response
      6mo
      Thank you for sharing your experience of interviewing with us. Reviews like yours help people understand what to expect.

      Customer Service Assistant Interview

      1 June 2025
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Co-op

      Interview

      Star style questions which are used to ask you about a situation , a task , an action , and a result as well as some general questions about your experience

      Interview questions [1]

      Question 1

      Speak about a time you faced a challenge and how you dealt with this
      Answer question
      avatar
      Co-op response
      6mo
      Thank you for sharing your experience of interviewing with us. Reviews like yours help people understand what to expect.

      Customer Service Assistant Interview

      9 May 2024
      Anonymous employee
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Co-op

      Interview

      Relaxed, more of a conversation about the role and expectations as well as the expected shift patterns for the position. Then a few more role related questions at the end.

      Interview questions [1]

      Question 1

      How have I worked in a team previously
      Answer question
      avatar
      Co-op response
      2y
      Thank you for the review of your interview.