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      Coles Group

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      Customer Service Team Member Interview

      9 Aug 2022
      Anonymous employee
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Coles Group

      Interview

      I did the interview in 2020. There was a video interview and followed by an in person interview. The video interview consists of general interview style questions and I was given a time frame to record and answer. The in person interview was conducted by the store manager and focused more on your ambitions/hobbies and your availability.

      Interview questions [1]

      Question 1

      Why did you choose your current degree at university?
      Answer question

      Other Customer Service Team Member interview reviews for Coles Group

      Customer Service Team Member Interview

      7 June 2026
      Anonymous employee
      Point Cook
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Coles Group (Point Cook)

      Interview

      Group interview, simple questions. very interactive and welcoming. managers left the room which made it less intimidating because you're just talking to other interviewees. All the people in my group got the job.

      Interview questions [1]

      Question 1

      Tell us/the group about yourself
      Answer question

      Customer Service Team Member Interview

      24 July 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Coles Group

      Interview

      Applied online via their website, and got a phone call two weeks later. Had an onsite interview with another person, and we both got hired. The manager asked a few questions to let us answer.

      Interview questions [1]

      Question 1

      What would you do if there is a difficult customer?
      Answer question