ComEd Customer Service Representative interview questions

Applied in December and was contacted for the role 5 months later. Received a phone call from HR to complete a simple assessment test, once passed I was given a phone interview. After the phone interview was successful I was invited in for another assessment test but this test is timed and a little more difficult but not that hard. Once that assessment test is passed I was given a F2F (face-to-face) interview on the spot with 2 of ComEd's employees (manager's). About a week later I received an email stating I was successful and to complete background check which consisted of credit, employer, high school/college check and drug testing. Once I passed the background check and drug testing I received my CJO.

STAR Method. ask several questions about previous job experiences. You also take a timed text to determine flow on a computer. The interview was easy compared to the 2 week training were you are tested 4 times thru the 2 weeks and if you recieve a grade below 85% you are virtually fired on the spot